Safety and Impersonation

Display names, avatars, screenshots, and copied role labels can be imitated.

Verify the raw Discord identity and current role through the official Staff directory.

An unexpected direct message asking to move fast is a reason to stop and verify.

Never share passwords, recovery codes, session tokens, or email access.

Solvra workflows do not require handing over your full account credentials.

Use official platform security and change compromised credentials directly with the platform.

Confirm what each side transfers, when it moves, and which live workflow records it.

Do not assume a fee, tip, pet offer, or service quote is accepted until the official flow confirms it.

Pause when the requested consideration differs from the recorded ticket agreement.

Any payment method works in a Solvra ticket as long as both traders agree on it in the ticket: PayPal, bank transfer, Cash App, Venmo, Zelle, Apple Pay, Google Pay, crypto, or something else. Gift cards are the one exception: no ticket runs on a gift card code.

Every payment can be pulled back later, even PayPal Friends and Family, and Solvra cannot stop that. The Middleman checks one thing only: that the money arrived exactly as agreed in the ticket, the amount, the method, and for app payments the ticket id in the payment note.

Pulling a payment back after a completed trade is fraud here and leads to a ban and a registry record.

Open official support and provide relevant evidence without confronting the suspected actor publicly.

Preserve message links and transaction context when safe to do so.

Do not publish private evidence, staff identities, or accusations in community channels.

If a person is not in the official directory, do not treat them as acting for Solvra.

If a ticket was not opened from an official panel, return to the panel and verify the route.

If instructions conflict with safety or the recorded deal, stop and use support.